Showing posts with label How-To. Show all posts
Showing posts with label How-To. Show all posts

Hoopla is perfect for rainy days!

Rainy days are perfect for staying in and watching movies. But who wants to go out in the bad weather to borrow a movie? That's where Hoopla and Bossier Parish Library come in!

Hoopla is the new service from Bossier Parish Library that allows you to check out movies, television shows, audio books and full albums of music on your computer or smartphone.  It's easier than you think!

Step One: Getting to Hoopla

The first step to checking out items on Hoopla is, of course, getting to the Hoopla site. On your computer this means going to http://www.hoopladigital.com. On your tablet or smart phone, you'd download the Hoopla Digital app. 

Step Two: Signing up 

The first time you visit to Hoopla site or app, you'll be asked to sign up for an account. This is free and only takes a few minutes to complete. We'll walk through each step below. The first screen shows you an Overview of the Hoopla service and lets you know what is required to use it. You'll need your library card number and PIN, and a valid email address. 


After the Overview, you'll be taken to a screen that will allow you to choose your library. Most of the time, this will automatically show you all of the libraries in your area that use Hoopla. Choose Bossier Parish Library and click Next. 



After choosing Bossier Parish Library, you'll be asked for your library card number and PIN. Bossier Parish Library does require a PIN, so make sure not to leave this blank. 
(Hint: The PIN is the last 4 digits of your library card number)



The final step in creating an account is entering your email address and creating a Hoopla password. This password is for Hoopla only so Bossier Parish Library staff won't be able to access or reset this password for you. If you do happen to forget this password, you can reset it through the Hoopla website. 


That was the final step! You should now see a Welcome to Hoopla page that gives you basic information on your Hoopla account, including the number of titles you can borrow every month. 


Step Three: Borrowing Materials

Now that you're signed up with an account you're ready to start borrowing titles! You can browse by type or search for a specific title or artist. When browsing you can switch between types at the top. There are several categories including New titles, Top titles and genres. Click on the cover picture to find more info or to borrow the item. 



When you've decided what you'd like to borrow, click on the cover picture. This will take you to a screen that will show you more details, including how long you'll be able to borrow the item. Click the borrow button to add the item to your account. 


Once you've borrowed the item, it can be found under the My Titles. This page also shows you how many more titles you can borrow in the month. 



Using Hoopla on your mobile device or tablet

Using Hoopla on a mobile device is exactly the same as the steps laid out above, though the appearance of the screens may be slightly different. 


Are you excited to start using Hoopla? We are. We're even listening to the album pictured above while typing this! 



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Get help with Overdrive - now even easier!

Getting help with Overdrive is now even easier! But first:

What exactly is Overdrive? 


Overdrive is an app that allows you to read eBooks and listen to audio-books on your phone or tablet. It's part of your library account, so there's never any charge. The books return automatically so you can't even be charged late fees. New books are added to the collection every day. For some of these books, you'll need an Adobe ID. This is a free ID that you create using your email one time only. If you're not comfortable with creating an Adobe ID, don't worry! There are plenty of books you can still access.

Overdrive is available for: Apple (via iTunes) Android (via Google Play), Windows Phone.

Download for other devices including Kindle, Nook and your PC can be found on the Overdrive Website. You can also get to the Overdrive site through the Bossier Library homepage: http://bossierlibrary.org. There is a link on the right hand side for Overdrive.



As great and convenient as Overdrive is, occasional problems can occur. Sometimes a book won't download correctly or might not download at all. Getting help for these issues is now easier than ever - and you can go straight to the source. Bossier Library is now signed for Frontline support from Overdrive. That lets you skip the middle man in the IT Department here at the library and go straight to the tech support at Overdrive itself. This allows you to save time as you don't have to wait for library staff to contact Overdrive on your behalf. 

So, how do you use FrontLine Support? 

If you have a problem with a book or audiobook in Overdrive, the easiest way to contact them is through the GreenGold/Overdrive Website. If you use Overdrive this site will be familiar to you, as it's the one you use to find and borrow books. 

To access Overdrive FrontLine support, first click the Help Icon at the top of the page. You can see it below outlined in blue. 




On the Help Page, you can find How-to articles and instructions. If those are not helpful, click on the Support button near the bottom of the page to access FrontLine support. 


The next step will be to choose your library - in this case Bossier Parish Library. (Lucky us near the top of the list!)


This takes you directly to the Overdrive FrontLine Tech Support contact page. Fill out all the information, including Name, Library Card Number, Email, and the exact problem with the book and Overdrive will find a solution! 



The greatest thing about Overdrive FrontLine support is that they are available for Bossier Parish Library patrons 24 hours a day, 7 days a week, 365 days a year. Having trouble downloading a book on Christmas? In the past you would have had to wait for the library to reopen, but now with FrontLine support you can get help, even on holidays. 



Let us know what you think in comments below! 

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New Tech Tuesday: Hoopla - a new service for borrowing movies, tv shows, audio books and music.

Have you heard about Hoopla? It's the new service from Bossier Parish Library that allows you to check out movies, television shows, audio books and full albums of music on your computer or smartphone. In this edition of New Tech Tuesday, we'll be going over how to borrow materials from Hoopla on your PC, tablet or smart phone.

Step One: Getting to Hoopla

The first step to checking out items on Hoopla is, of course, getting to the Hoopla site. On your computer this means going to http://www.hoopladigital.com. On your tablet or smart phone, you'd download the Hoopla Digital app. 

Step Two: Signing up 

The first time you visit to Hoopla site or app, you'll be asked to sign up for an account. This is free and only takes a few minutes to complete. We'll walk through each step below. The first screen shows you an Overview of the Hoopla service and lets you know what is required to use it. You'll need your library card number and PIN, and a valid email address. 


After the Overview, you'll be taken to a screen that will allow you to choose your library. Most of the time, this will automatically show you all of the libraries in your area that use Hoopla. Choose Bossier Parish Library and click Next. 



After choosing Bossier Parish Library, you'll be asked for your library card number and PIN. Bossier Parish Library does require a PIN, so make sure not to leave this blank. 
(Hint: The PIN is the last 4 digits of your library card number)



The final step in creating an account is entering your email address and creating a Hoopla password. This password is for Hoopla only so Bossier Parish Library staff won't be able to access or reset this password for you. If you do happen to forget this password, you can reset it through the Hoopla website. 


That was the final step! You should now see a Welcome to Hoopla page that gives you basic information on your Hoopla account, including the number of titles you can borrow every month. 


Step Three: Borrowing Materials

Now that you're signed up with an account you're ready to start borrowing titles! You can browse by type or search for a specific title or artist. When browsing you can switch between types at the top. There are several categories including New titles, Top titles and genres. Click on the cover picture to find more info or to borrow the item. 



When you've decided what you'd like to borrow, click on the cover picture. This will take you to a screen that will show you more details, including how long you'll be able to borrow the item. Click the borrow button to add the item to your account. 


Once you've borrowed the item, it can be found under the My Titles. This page also shows you how many more titles you can borrow in the month. 



Using Hoopla on your mobile device or tablet

Using Hoopla on a mobile device is exactly the same as the steps laid out above, though the appearance of the screens may be slightly different. 


Are you excited to start using Hoopla? We are. We're even listening to the album pictured above while typing this! 

If you have an idea for blog posts or questions/comments, you can contact us on Facebook or Twitter

You can also follow us on Instagram!